• Open your device settings;
• Choose “General,” then “Software Update.” A message appears if an update is available;
• Follow the instructions to download and install the new iOS version.

If you wish to unsubscribe temporarily for a minimum of two months or more or permanently, you can change your subscription at any time by opening the www.medyx.com website and clicking consecutively on the following buttons: “Log in”, “My account”, “My account”, “See details in the package section” and “Cancel”. However, please note that there will be no refund for the current period already paid and that the temporary stop is only applicable once on the monthly package.

Open the application, click on the search icon. By default, only today's actions will appear. For a more extensive search, click on the magnifying glass at the top right and select your type of billing, the desired date range and the desired status then press fine at the top right.

From the search menu, find the act to correct/modify or complete and click on the blue bar of the latter. The latter will appear and you can make the required changes only if the status is pending. If the status is sent or in process it will be impossible for you to make the changes directly on the box. You must then send a message to Medyx using the Message icon and indicating the required changes, the NAM and the date on the box. Medyx will do the necessary follow-ups with the RAMQ.

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From the search menu, find the patient's act in question for which you want to follow up and click the follow-up button. A new card with the same patient information will appear as of today and you can fill in the rest of the required fields. If the status is sent or in process it will be impossible for you to make the changes directly on the box. You should then send a message to Medyx using the Message icon and indicating the required changes, the NAM and the box date. Medyx will do the necessary follow-ups with the RAMQ.

From the search menu, find the patient's act in question for which you want to cancel the card and click the cancel button. This operation is only possible if the status is pending or sent. If the card is being processed or even paid for, it will be impossible for you to cancel the card because it has already been sent to the RAMQ. You should then send a message to Medyx using the Message icon and indicating the required changes, the NAM and the box date. Medyx will do the necessary follow-ups with the RAMQ.

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• In the application, click on the + at the bottom right of the screen and click on “Mixed”
• Select “AM” or “PM” according to the periods worked and the associated code in “code”
• You can change other details of the perdiem in “Details”
• You can generate the pdf directly by clicking on the button of the same name.

Open the application, click on the Flat rate icon and enter all the required fields by clicking on them and press wait if some information is missing or send if everything is entered and the form is ready to be sent to the RAMQ, To generate the pdf immediately, click on pdf and click on the center icon at the bottom to send by email to the address of your choice.

Open the application, click on the Package icon and choose the period to be approved by clicking on the period bar at the top. Then click on the pdf button at the bottom center. The completed form will appear on your screen. To send it to your email or that of your department head, click on the center icon at the bottom, choose send by email and enter the email address of your choice. The selected person will receive the email to open the form, print it, sign it and give it to you for archiving.

The available reports are the list of acts, mixed and fixed forms, the monthly statuses of the acts and the income by period.

According to the regulations of the Régie, you have three months to invoice your actions, mixed and lump-sum remuneration.

We guarantee that your billing will be fully processed within 7 working days after it is sent to our central office, 365 days a year. Processing includes sending requests in accordance with the RAMQ, requests for additional information to you if some requests are non-compliant, and tracking and re-invoicing (if applicable) requests refused by the RAMQ.

The status of the box is displayed at the top right corner of the box. The possible statuses are: pending, sent (to our central office), to be corrected, processed (by the RAMQ), paid or canceled.

The payment of the agency will be made directly into your account approximately 3 to 5 weeks after sending your act or form to be processed by our central office.

You can change your password at any time by opening the www.medyx.com website and by clicking on the following buttons consecutively: “Log In”, “My Account”, “View/Edit”, and then change your password completely at the bottom of the page by completing the “New Password” and “New Password Confirmation” fields.

Don't worry, all your data is backed up even if you delete your application. You can re-download it at any time via the Appstore (iOS) or the Playstore (Android) by searching for “Medyx” and also via the links at the bottom of the page of the site. All you have to do is reconnect with your identifiers afterwards.

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Each reference you make to us that signs up for a Medyx package entitles you to a discount on the price of your subscription. Ask Medyx for more information.

Yes, by accessing the medyx.com website and entering your user ID and password, you can access your data on the computer.